How to communicate well at work

When you are asked to do something:

1. Immediately add the request to the top of your queue.

   1. If the request is something I think I'll finish today and not something I normally create a JIRA ticket for:  # TODO: Clarify when you would create a JIRA ticket for something.

      1. I use Notepad.

         1. Example: "Prioritize the request to do XYZ." 

   2. Otherwise:

      1. I create a ticket in JIRA.

2. Reply and confirm that you've received the request.

   1. Example: "Request acknowledged." 

3. Prioritize the request.

   1. Example: "Hmm...I should do this before X and after Y."

4. Reply again and give your prioritization information / ETA.